Privacy policy

PRIVACY POLICY

Last Updated: August 30, 2026

1. INTRODUCTION

BelaLisa Studios, LLC (“BelaLisa Studios,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit or use the BelaLisa Studios website, access our digital entertainment content, create or use an account, communicate with us, make a purchase or other transaction, or otherwise interact with services that link to this Privacy Policy (collectively, the “Services”).

BelaLisa Studios uses Shopify and other service providers to help operate portions of the Services. Depending on how you interact with us, these providers may process personal information on our behalf or as otherwise described in their own privacy notices.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the privacy practices described in this policy.

2. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with BelaLisa Studios and which features you use.

We may collect the following categories of information:

  • Contact information, such as your name, email address, telephone number, mailing address, or other information you provide to us.
  • Account information, such as login information, account preferences, profile information, viewing-related preferences, and other information associated with an account.
  • Transaction information, such as information relating to subscriptions, memberships, premium content, digital purchases, virtual credits or coins, merchandise, or other purchases that we may offer.
  • Payment-related information. Payment information may be collected and processed by Shopify, payment processors, app stores, or other payment providers rather than being stored directly by BelaLisa Studios.
  • Communications, including messages, customer-service requests, feedback, inquiries, reviews, or other communications you send to us.
  • Device and usage information, such as your IP address, browser type, device type, operating system, network information, pages or content viewed, interactions with the Services, referring pages, and approximate location derived from an IP address.
  • Cookies and similar technologies, including information collected through cookies, pixels, tags, local storage, software development kits, and similar technologies.
  • Other information you choose to provide when interacting with current or future BelaLisa Studios features.

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information directly from you, automatically when you use the Services, and from service providers or other third parties that help us operate the Services.

For example, information may be collected when you create an account, subscribe to communications, contact us, interact with entertainment content, make a transaction, use website or application features, or otherwise provide information to us.

We may also receive information through technologies that automatically collect information about use of the Services and from companies that provide services such as website hosting, commerce, payments, analytics, video delivery, communications, advertising, security, and social-media functionality.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • provide, operate, maintain, and improve the Services;
  • provide access to BelaLisa Studios entertainment content and features;
  • create and manage user accounts;
  • process transactions and administer subscriptions, memberships, purchases, or other paid features;
  • remember preferences and personalize aspects of the user experience;
  • communicate with you about the Services, transactions, accounts, updates, and customer-service matters;
  • send promotional or marketing communications where permitted by law and consistent with your choices;
  • understand how audiences use and interact with our Services and content;
  • perform analytics, research, measurement, and service improvement;
  • protect BelaLisa Studios, our users, and our Services against fraud, abuse, security threats, unauthorized activity, or other harmful conduct;
  • enforce our Terms of Service and other applicable agreements;
  • comply with legal obligations and respond to lawful requests; and
  • carry out other purposes disclosed to you when information is collected or with your consent where required.

5. COOKIES AND SIMILAR TECHNOLOGIES

We and companies that help operate the Services may use cookies and similar technologies to provide functionality, remember preferences, understand use of the Services, measure performance, maintain security, and support advertising or marketing where permitted.

Some cookies and technologies may be necessary for the Services to function. Others may be optional depending on applicable law and your privacy choices.

Your browser or device may provide controls for cookies and similar technologies. BelaLisa Studios may also provide privacy or cookie controls through the Services where required or appropriate.

Disabling certain technologies may affect the functionality of portions of the Services.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers and other parties when reasonably necessary to operate the Services or for the purposes described in this Privacy Policy.

These parties may include providers of website and commerce infrastructure, cloud hosting, video hosting and delivery, payment processing, analytics, communications, customer support, security, advertising, marketing, and other technology or professional services.

We may also disclose personal information:

  • when you direct or authorize us to do so;
  • to protect the rights, property, security, or safety of BelaLisa Studios, our users, or others;
  • to comply with applicable law, legal process, court orders, or lawful governmental requests;
  • in connection with investigating or preventing fraud, abuse, security incidents, or unlawful conduct; or
  • in connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction, subject to applicable law.

7. SHOPIFY AND OTHER SERVICE PROVIDERS

Our website and certain commerce functionality are powered by Shopify. Shopify may collect and process personal information in connection with providing its services to BelaLisa Studios and our users.

We may also use other third-party providers for services such as video delivery, hosting, analytics, payment processing, communications, security, and other functionality.

These providers may process information according to agreements with us and, where applicable, their own privacy policies and legal obligations.

8. ADVERTISING AND ANALYTICS

We may use analytics technologies to understand how users interact with BelaLisa Studios, including how visitors navigate the Services and engage with content.

We may also use advertising or marketing technologies where permitted by applicable law. These technologies may use information about interactions with the Services to measure campaigns, understand audiences, or provide relevant advertising.

Where required by law, we will provide appropriate choices regarding certain advertising, analytics, cookies, or related data practices.

9. MARKETING COMMUNICATIONS

If you choose to receive marketing communications from BelaLisa Studios, we may send you information about new series, episodes, releases, features, promotions, events, or other BelaLisa Studios news.

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in those communications. Even if you opt out of promotional communications, we may continue sending non-promotional messages when necessary, such as account, security, transaction, or service-related communications.

10. CHILDREN'S PRIVACY

BelaLisa Studios does not knowingly collect personal information from children under 13 in a manner prohibited by applicable law, and children under 13 are not permitted to create their own BelaLisa Studios account.

If we learn that we have collected personal information from a child under 13 contrary to applicable law, we will take appropriate steps to delete or otherwise address that information.

Parents or legal guardians who believe a child has provided personal information to BelaLisa Studios inappropriately may contact us at info@belalisastudios.com.

Individual content may carry maturity ratings or additional age restrictions. Content ratings and account eligibility are separate from the privacy protections described in this section.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of account credentials and should notify us if you believe your account or information has been compromised.

12. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide the Services, maintain accounts and transactions, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and protect legitimate business interests.

Retention periods may vary depending on the type of information, our relationship with you, applicable legal requirements, and operational needs.

13. YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live, applicable law may provide rights concerning your personal information. These may include rights to request access to personal information, request correction or deletion, obtain a copy of certain information, restrict or object to certain processing, withdraw consent where processing is based on consent, or opt out of certain uses or disclosures of personal information.

Available rights vary by jurisdiction and may be subject to legal exceptions.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at info@belalisastudios.com or use privacy controls made available through the Services. We may need to verify your identity before completing certain requests.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require appropriate verification of the agent's authority and your identity.

14. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including rights concerning access, correction, deletion, portability, targeted advertising, profiling, or certain sales or sharing of personal information, depending on the law that applies.

Where applicable, BelaLisa Studios will honor qualifying requests and legally required opt-out signals or mechanisms.

You may contact us at info@belalisastudios.com with questions about rights available where you live.

15. INTERNATIONAL USERS

BelaLisa Studios and its service providers may process personal information in the United States and other countries. As a result, personal information may be transferred to or processed in jurisdictions whose data-protection laws differ from those where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

16. THIRD-PARTY WEBSITES AND SERVICES

The Services may contain links to or integrations with third-party websites, applications, social-media platforms, or other services.

BelaLisa Studios is not responsible for the privacy practices of third parties that operate independently from us. We encourage you to review their privacy policies before providing personal information to them.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to the Services, our practices, technology, legal requirements, or other operational needs.

When we update this Privacy Policy, we will revise the “Last Updated” date above and provide additional notice when required by applicable law.

18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights available to you, contact us at:

BelaLisa Studios, LLC
Email: info@belalisastudios.com

For purposes of applicable data-protection laws, BelaLisa Studios, LLC is the controller of personal information where BelaLisa Studios determines the purposes and means of processing, except where another party acts as an independent controller under applicable law.